Structured problem solving tools such as cause and effect diagrams and the five why's are introduced in this module. In the free online training from JMP called Statistical Thinking in Industrial Problem Solving, or STIPS for short, the first module is titled statistical thinking and problem solving. Maybe it is temperate control on the solder process, but a team member remembers seeing on the diagram that there was a recent change in the component insertion process and that the team should investigate cause and effect diagram allows everyone to see the big picture and look for more clues. Your SME, or subject matter expert, is convinced it must be the temperature controller on the folder.on the solder process again.īut having a saved structure as in the causes of. In the JMP Ishikawa example, there might be an increase in defects in circuit boards. One important reason is to avoid jumping to conclusions for more difficult problems. It means taking unstructured, problem solving, such as in a brainstorming session and giving it structure and documentation as in a diagram that can be saved, manipulated and reused. So everyone has been involved with problem solving at work, school or home, but what do we mean by structured problem solving? I want to show you how to extend cause and effect diagrams for five why's and cause mapping and finally recommendations for the JMP cause and effect platform. I will then return to the cause and effect diagram and show how to use the third column option of labels for marking experiment, controlled, and noise factors. I will then introduce you to my mapping software such as Freeplane, a free open source software. Next, I'll go over the current JMP cause and effect diagram and show how we at Samsung Austin Semiconductor use JSL to work with the JMP cause and effect diagram. I will show you what we have done at Samsung Austin Semiconductor using JMP and JSL to create a SPS script center. My name is Dan Sutton name is statistician at Samsung Austin Semiconductor where I teach statistics and statistical software such as JMP.įor the outline of my talk today, I will first discuss what is structured problem solving, or SPS. Welcome to structured, problem solving, using the JMP cause and effect diagram open source mind mapping software and JSL. Further proposed enhancements to the JMP Cause and Effect Diagram are discussed. Users could assign labels such as Experiment, Constant and Noise to the causes and identify what should go into the DOE platforms for root cause analysis. This flexibility allowed users to freeform in mind maps then structure them back in JMP. By using JSL, access to mind-mapping files made by open source software such as Freeplane was made available to JMP users, to go back and forth between JMP and mind-mapping. New branches and “parking lot” ideas are also captured in the wide format before returning to the tall format for visual representation. The current JMP Cause and Effect diagram platform was enhanced with JSL to allow JMP users the ability to transform tables between wide format for brainstorming and tall format for visual representation. The SPS script center allowed JMP users to find useful SPS resources from within a JMP session, instead of having to search for various tools and templates in other locations. Structured Problem Solving (SPS) tools were made available to JMP users through a JSL script center as a menu add-in. Daniel Sutton, Statistician - Innovation, Samsung Austin Semiconductor
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